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1

Customer experience challenges: bringing together digital, physical and social realms

Bolton, Ruth N., McColl-Kennedy, Janet R., Cheung, Lilliemay, Gallan, Andrew, Orsingher, Chiara, Witell, Lars, Zaki, Mohamed

Journal:

Journal of Service Management

Year:

2018

Language:

english

File:

PDF, 483 KB

english, 2018

2

A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery

Amy K. Smith, Ruth N. Bolton and Janet Wagner

Journal:

Journal of Marketing Research

Year:

1999

Language:

english

File:

PDF, 2.46 MB

english, 1999

3

Small details that make big differences

Bo Edvardsson and Professor Philipp, Professor, N. Bolton, Ruth, Gustafsson, Anders, McColl-Kennedy, Janet, J. Sirianni, Nancy, K. Tse, David

Journal:

Journal of Service Management

Year:

2014

Language:

english

File:

PDF, 343 KB

english, 2014

4

Review

James, Paul, Ballanger, Rick, Ballanger, Rick, Wilks, Sally, Philpott, Janet, Bolton-Maggs, Tim, Bunyan, Phil, Hayward, Maureen, Newton, Stuart

Journal:

Journal of Biological Education

Year:

1998

Language:

english

File:

PDF, 5.63 MB

english, 1998

5

Precision measurements with high-energy neutrino beams

Conrad, Janet M., Shaevitz, Michael H., Bolton, Tim

Journal:

Review of Modern Physics

Year:

1998

Language:

english

File:

PDF, 1.35 MB

english, 1998

6

Striking the Right Balance: Designing Service to Enhance Business-to-Business Relationships

Bolton, Ruth N., Smith, Amy K., Wagner, Janet

Journal:

Journal of Service Research

Year:

2003

Language:

english

File:

PDF, 204 KB

english, 2003

7

The use of composite pulses for improving DEER signal at 94 GHz

Motion, Claire L., Cassidy, Scott L., Cruickshank, Paul A.S., Hunter, Robert I., Bolton, David R., El Mkami, Hassane, Van Doorslaer, Sabine, Lovett, Janet E., Smith, Graham M.

Journal:

Journal of Magnetic Resonance

Year:

2017

Language:

english

File:

PDF, 1.57 MB

english, 2017

8

In vitro propagation ofDampiera diversifoliaandProstanthera rotundifolia

Richard R. Williams, Acram M. Taji, Janet A. Bolton

Journal:

Plant Cell, Tissue and Organ Culture

Year:

1984

Language:

english

File:

PDF, 1.76 MB

english, 1984

9

Creating and Analyzing a Statewide Nursing Quality Measurement Database

Carolyn E. Aydin, Linda Burnes Bolton, Nancy Donaldson, Diane Storer Brown, Martha Buffum, Janet D. Elashoff, Meenu Sandhu

Journal:

Journal of Nursing Scholarship

Year:

2004

Language:

english

File:

PDF, 149 KB

english, 2004

10

MERP1: a mammalian ependymin-related protein gene differentially expressed in hematopoietic cells

Claudia C. Gregorio-King, Janet L. McLeod, Fiona McL. Collier, Gregory R. Collier, Karyn A. Bolton, Gavin J. Van Der Meer, Jim Apostolopoulos, Mark A. Kirkland

Journal:

Year:

2002

Language:

english

File:

PDF, 453 KB

english, 2002

11

Effects of Pyridoxamine in Combined Phase 2 Studies of Patients with Type 1 and Type 2 Diabetes and Overt Nephropathy

Williams, Mark E., Bolton, W. Kline, Khalifah, Raja G., Degenhardt, Thorsten P., Schotzinger, Robert J., McGill, Janet B.

Journal:

American Journal of Nephrology

Year:

2007

Language:

english

File:

PDF, 228 KB

english, 2007

12

The ethics of using placebo medication in a non-capacitous patient

Bolton, Philippa, Shotton, Laura, Young, Anthony, Grace, Janet

Journal:

Year:

2012

Language:

english

File:

PDF, 78 KB

english, 2012

13

Serum levels of 25-hydroxy vitamin D in normal Biozzi and C57BL/6 mice and during the course of chronic relapsing experimental autoimmune encephalomyelitis (CR EAE)

Christopher Bolton, Janet Gates, Gavin Giovannoni

Journal:

Inflammation Research

Year:

2013

Language:

english

File:

PDF, 340 KB

english, 2013

14

A New Assay for Thyrotropin Receptor Autoantibodies

Rees Smith, Bernard, Bolton, Jane, Young, Stuart, Collyer, Alastair, Weeden, Alison, Bradbury, Janet, Weightman, David, Perros, Petros, Sanders, Jane, Furmaniak, Jadwiga

Journal:

Year:

2004

Language:

english

File:

PDF, 140 KB

english, 2004

15

The EPICure Study: Association between Hemodynamics and Lung Function at 11 Years after Extremely Preterm Birth

Bolton, Charlotte E., Stocks, Janet, Hennessy, Enid, Cockcroft, John R., Fawke, Joseph, Lum, Sooky, McEniery, Carmel M., Wilkinson, Ian B., Marlow, Neil

Journal:

The Journal of Pediatrics

Year:

2012

Language:

english

File:

PDF, 240 KB

english, 2012

16

SCHARLIEB MEMORIAL

Kinnell, Gertrude, Louise Mcilroy, A., Barrett, FlorenceE., Bolton, Elizabeth, Aitken, Janet, Cullis, WinifredC.

Journal:

Year:

1931

Language:

english

File:

PDF, 322 KB

english, 1931

17

Latent Class Subtyping of Attention-Deficit/Hyperactivity Disorder and Comorbid Conditions

Acosta, Maria T., Castellanos, F. Xavier, Bolton, Kelly L., Balog, Joan Z., Eagen, Patricia, Nee, Linda, Jones, Janet, Palacio, Luis, Sarampote, Christopher, Russell, Heather F., Berg, Kate, Arcos-Bur

Journal:

Journal of the American Academy of Child & Adolescent Psychiatry

Year:

2008

Language:

english

File:

PDF, 755 KB

english, 2008

18

Study design and protocol for a theory-based behavioral intervention focusing on maintenance of weight loss: The Maintenance After Initiation of Nutrition TrAINing (MAINTAIN) study

Voils, Corrine I., Gierisch, Jennifer M., Olsen, Maren K., Maciejewski, Matthew L., Grubber, Janet, McVay, Megan A., Strauss, Jennifer L., Bolton, Jamiyla, Gaillard, Leslie, Strawbridge, Elizabeth, Ya

Journal:

Contemporary Clinical Trials

Year:

2014

Language:

english

File:

PDF, 312 KB

english, 2014

19

Human Alpha- and Beta-Interferon But Not Gamma- Suppress the In Vitro Replication of LAV, HTLV-III, and ARV-2

YAMAMOTO, JANET K., BARRÉ-SINOUSSI, FRANÇOISE, BOLTON, VERONICA, PEDERSEN, NIELS C., GARDNER, MURRAY B.

Journal:

Journal of Interferon Research

Year:

1986

Language:

english

File:

PDF, 1000 KB

english, 1986

20

News and notes

Journal:

Quarterly Journal of Speech

Year:

1953

Language:

english

File:

PDF, 420 KB

english, 1953

21

News and notes

Journal:

Quarterly Journal of Speech

Year:

1952

Language:

english

File:

PDF, 448 KB

english, 1952

22

Book reviews

Simonson, Walter E., Bolton, Janet, Lengfeld, Lorna S., Wong, Helene H., Griffith, Barton L., Holland, DeWitte

Journal:

The Speech Teacher

Year:

1962

Language:

english

File:

PDF, 186 KB

english, 1962

23

News and notes

Journal:

Quarterly Journal of Speech

Year:

1953

Language:

english

File:

PDF, 253 KB

english, 1953

24

News and notes

Journal:

Quarterly Journal of Speech

Year:

1953

Language:

english

File:

PDF, 582 KB

english, 1953

25

Prognosis of Children With HIV-1 Infection Starting Antiretroviral Therapy in Southern Africa

Davies, Mary-Ann, May, Margaret, Bolton-Moore, Carolyn, Chimbetete, Cleophas, Eley, Brian, Garone, Daniela, Giddy, Janet, Moultrie, Harry, Ndirangu, James, Phiri, Sam, Rabie, Helena, Technau, Karl-Gün

Journal:

Pediatric Infectious Disease Journal

Year:

2014

Language:

english

File:

PDF, 534 KB

english, 2014

26

News and notes

Journal:

Quarterly Journal of Speech

Year:

1951

Language:

english

File:

PDF, 759 KB

english, 1951

27

Does Type 2 Diabetes Genetic Testing and Counseling Reduce Modifiable Risk Factors? A Randomized Controlled Trial of Veterans

Voils, Corrine I., Coffman, Cynthia J., Grubber, Janet M., Edelman, David, Sadeghpour, Azita, Maciejewski, Matthew L., Bolton, Jamiyla, Cho, Alex, Ginsburg, Geoffrey S., Yancy, William S.

Journal:

Journal of General Internal Medicine

Year:

2015

Language:

english

File:

PDF, 295 KB

english, 2015

28

The Impact of Dedicated Medication Nurses on the Medication Administration Error Rate

Greengold, Nancy L., Shane, Rita, Schneider, Philip, Flynn, Elizabeth, Elashoff, Janet, Hoying, Cheryl L., Barker, Kenneth, Bolton, Linda Burnes

Journal:

Archives of Internal Medicine

Year:

2003

Language:

english

File:

PDF, 114 KB

english, 2003

29

News and notes

Journal:

Quarterly Journal of Speech

Year:

1953

Language:

english

File:

PDF, 428 KB

english, 1953

30

News and notes

Journal:

Quarterly Journal of Speech

Year:

1952

Language:

english

File:

PDF, 675 KB

english, 1952

31

When to Start Antiretroviral Therapy in Children Aged 2–5 Years: A Collaborative Causal Modelling Analysis of Cohort Studies from Southern Africa

Schomaker, Michael, Egger, Matthias, Ndirangu, James, Phiri, Sam, Moultrie, Harry, Technau, Karl, Cox, Vivian, Giddy, Janet, Chimbetete, Cleophas, Wood, Robin, Gsponer, Thomas, Bolton Moore, Carolyn,

Journal:

Year:

2013

Language:

english

File:

PDF, 605 KB

english, 2013

32

DEER Sensitivity between Iron Centers and Nitroxides in Heme-Containing Proteins Improves Dramatically Using Broadband, High-Field EPR

Motion, Claire L., Lovett, Janet E., Bell, Stacey, Cassidy, Scott L., Cruickshank, Paul A. S., Bolton, David R., Hunter, Robert I., El Mkami, Hassane, Van Doorslaer, Sabine, Smith, Graham M.

Journal:

The Journal of Physical Chemistry Letters

Year:

2016

Language:

english

File:

PDF, 1.06 MB

english, 2016

33

News and notes

Journal:

Quarterly Journal of Speech

Year:

1952

Language:

english

File:

PDF, 588 KB

english, 1952

34

News and notes

Journal:

Quarterly Journal of Speech

Year:

1951

Language:

english

File:

PDF, 380 KB

english, 1951

35

News and notes

Journal:

Quarterly Journal of Speech

Year:

1951

Language:

english

File:

PDF, 520 KB

english, 1951

36

News and notes

Journal:

Quarterly Journal of Speech

Year:

1951

Language:

english

File:

PDF, 710 KB

english, 1951

37

News and notes

Journal:

Quarterly Journal of Speech

Year:

1952

Language:

english

File:

PDF, 436 KB

english, 1952

38

Cardiovascular consequences of extreme prematurity: the EPICure study

McEniery, Carmel M, Bolton, Charlotte E, Fawke, Joseph, Hennessy, Enid, Stocks, Janet, Wilkinson, Ian B, Cockcroft, John R, Marlow, Neil

Journal:

Journal of Hypertension

Year:

2011

Language:

english

File:

PDF, 287 KB

english, 2011

39

Maintenance of Weight Loss After Initiation of Nutrition Training

Voils, Corrine I., Olsen, Maren K., Gierisch, Jennifer M., McVay, Megan A., Grubber, Janet M., Gaillard, Leslie, Bolton, Jamiyla, Maciejewski, Matthew L., Strawbridge, Elizabeth, Yancy, William S.

Journal:

Annals of Internal Medicine

Year:

2017

Language:

english

File:

PDF, 237 KB

english, 2017

40

Altered Immune Responses in Rhesus Macaques Co-Infected with SIV and Plasmodium cynomolgi: An Animal Model for Coincident AIDS and Relapsing Malaria

Koehler, Jeffrey W., Bolton, Michael, Rollins, Amanda, Snook, Kirsten, deHaro, Eileen, Henson, Elizabeth, Rogers, Linda, Martin, Louis N., Krogstad, Donald J., James, Mark A., Rice, Janet, Davison, Bi

Journal:

Year:

2009

Language:

english

File:

PDF, 1.25 MB

english, 2009

41

Temporal Trends in the Characteristics of Children at Antiretroviral Therapy Initiation in Southern Africa: The IeDEA-SA Collaboration

Davies, Mary-Ann, Phiri, Sam, Wood, Robin, Wellington, Maureen, Cox, Vivian, Bolton-Moore, Carolyn, Timmerman, Venessa, Moultrie, Harry, Ndirangu, James, Rabie, Helena, Technau, Karl, Giddy, Janet, Ma

Journal:

Year:

2013

Language:

english

File:

PDF, 417 KB

english, 2013

42

Vascular Function and Serum Lipids in Women with Spontaneous Preterm Delivery and Term Controls

Minissian, Margo B., Kilpatrick, Sarah, Shufelt, Chrisandra L., Eastwood, Jo-Ann, Robbins, Wendie, Sharma, Kathryn J., Burnes Bolton, Linda, Brecht, Mary-Lynn, Wei, Janet, Cook-Wiens, Galen, Doering,

Journal:

Journal of Women's Health

Year:

2019

Language:

english

File:

PDF, 170 KB

english, 2019

43

Vascular Function and Serum Lipids in Women with Spontaneous Preterm Delivery and Term Controls

Minissian, Margo B., Kilpatrick, Sarah, Shufelt, Chrisandra L., Eastwood, Jo-Ann, Robbins, Wendie, Sharma, Kathryn J., Burnes Bolton, Linda, Brecht, Mary-Lynn, Wei, Janet, Cook-Wiens, Galen, Doering,

Journal:

Journal of Women's Health

Year:

2019

File:

PDF, 170 KB

2019